How long does shipping take?
Shipping to the UK usually takes 1-2 days, Europe 3-5 days and for everywhere else in the world around 5-7 days.
How much does shipping cost?
We use Royal Mail postage service. The Standard UK shipping cost is £1.99, Europe £3.99 and for everywhere else in the world £4.99. However, all orders over £49.99 ship FREE!
Are they waterproof?
They are splash proof: Washing your hands or strolling in the rain is not a problem but don’t jump in the swimming pool wearing them as they are not fully waterproof!
Do they have a mic?
Everything other than the Classic Series comes with a Universal One Button Microphone that works all popular smartphones and tablets.
Where can I buy these from in store?
We are available in several different retail stores across the world. Get in touch with us via the contact page and tell us where you are?
Is the sound good quality?
Long before we came up with the clever idea of Wraps, we’d been making award winning, high quality audio products. Trust us; they sound great!
Will they fit my ears?
Included with your headphones is a set of Small, Medium and Large silicon earbuds to ensure you get a good fit.
How do they work and will they fit my wrists?
Wraps are fully adjustable to any size wrist. Check out mywraps.com for a How To Wear video!
Do they fit my phone or music playing device?
Wraps will fit any device with a standard 3.5mm jack, which is pretty much everything… If you are unsure, get in touch with us via the contact page. iPhone 7 users will be required to use the adapter included with their phone.
How much are they?
Wraps start from £14.99 GBP. Check out the product pages for more info!
Do you sponsor people or have any brand ambassadors?
Yes, we do. We’d love to hear your story. Please contact us at firstname.lastname@example.org and give us a little information about yourself.
I am an influencer, do you want to collaborate?
Yes, we do occasionally collaborate with online influencers. Please contact us at email@example.com and give us a little information about yourself and your channel.
I’m a distributor/retailer, how do I sell Wraps?
Please contact us at firstname.lastname@example.org for any distribution or retailer enquiries. Check out the Brand Partnership for bespoke product enquiries.
We’d like to feature your product on our channel/show/blog etc?
Please contact us at email@example.com and give us a little information, I’m sure we’d be pleased to work with you!
Can I have a discount or coupon code?
We regularly post coupon codes and special offers via our social media, so follow us there! We are mywraps on Facebook and @my_wraps on Twitter and Instagram.
There is a lot of noise from the cable when I move around/band the cable?
We call this ‘noise’ problem the ‘stethoscopic’ effect… Essentially, movement picked up by the cable is translated into vibrations and then into your ear. This is common with ALL in-ear headphones and trust me, we have listened to and a tested hundreds! We found that in our testing that there is only a noticeable noise when moving around vigorously, such as jogging. It is something we are looking to improving but we have received nothing but positive feedback for almost most all other applications and we’ve had very few other complaints. Hopefully at the price point and with our unique USP it isn't too much of an issue.